FAQ's

No they are all the same sizes in one pack. We have different patches for different areas Back, Knee, Neck. Universal patches are smaller so can be used on different areas.

Yes. We have the Trial pack which contains 1 patch 15cm x 5cm for use on area of pain.

No they do not heat up. They work by reflecting infrared energy normally emitted by the body as heat back into the skin which encourages blood circulation.

Yes the patch is fully waterproof.

No they do not contain Ibuprofen. They work naturally with your body and are medication free.

No they are not reusable as they are like a plaster. Once applied to the skin they can be used for up to 5 days.

Yes, apply directly onto the skin ensuring that the skin is clean, dry and hair-free.

The patches are medication free. The surface of the patch is designed to reflect infrared energy naturally released by the body back into the skin (like a mirror) which stimulates blood circulation and inhibits pain.

Yes JointXcel patches are self adhesive and they are easy to apply and last for 5 days.

These patches are quite big. However if the pain is spread over a larger area it would be fine to use more than one patch. As this patch is medication free using more than one patch will not increase your risk of any side effects.

Yes you can sleep with this on.

No

No the patch should not cause any itching. On rare occasions some users have reported itching and or redness. If this happens remove the plaster immediately.

JointXcel patches once applied last for up to 5 days compared to maximum of 24 hrs for other available patches. On a day to day comparison the cost of JointXcel patches are lower than many competitors and have the added convenience of not having to be applied as often.

JointXcel^® Joint Massage Cream contains naturally-sourced active ingredients, which, when massaged into your joints, helps to maintain mobility and keep your joints in good working order.

This easy to apply cream uses exclusive Xsorb Technology to ensure that the cream is absorbed quickly, and is non-greasy and non-staining. The Xsorb Technology is designed for targeted massage surrounding the joints.

JointXcel^® Joint Massage Cream is available from most retailers or online . If you cannot find JointXcel^® at your favorite store, make sure to ask your pharmacist or store assistant to stock JointXcel^®. It is carried by most wholesalers, many of whom will deliver to your store the next day.

JointXcel^® Joint Massage Cream comes in a convenient 28g Travel-Size Tube and a larger 85g Tube. We will be launching more products in the range, so keep an eye out on your inbox for these new launches and special offers.

For best results we recommend that you use the product twice a day (once in the morning and once in the evening usually works well for most people). However, if you need to use it more times in-between, please confirm with your healthcare practitioner beforehand. Please use as directed.

JointXcel^® Joint Massage Cream comes in an easy-to-squeeze tube. We recommend storing the tube standing on the cap. Once opened, only minimal pressure is then required to dispense JointXcel^® Joint Massage Cream.

Everyone is different, however, the effect of massage and application of the cream will help to improve your flexibility and condition of your joints. You should feel the effects in the improvement of flexibility in your joints within approximately 5 to 20 minutes after their first application when used as directed. To experience the long-term improving benefits of JointXcel^® Joint Massage Cream, continue to use JointXcel^® Joint Massage Cream daily.

No. Please check with your healthcare practitioner before use.